Creative solutions Fix it on the spot, or don’t keep customers waiting. PROMISE to call them back in 5 minutes….
Live, Warm & Friendly service. Empathy. Put yourself in their shoes. Communication at their level. A genuine understanding of their…
Whether or not the customer is actually “right,” the job of customer service managers is to put out fires. Quick,…
Here are 10 quick steps you can take to grow your cafe through improved marketing. Increase the value of each…
We are welcoming our newest client http://www.wholesale.com.au. Their eCommerce website stocks a range of products for restaurants, including hot drinks…
As a business you will always face competition. In the past, companies have shown various ways to increase their resistance…
11 Ways to improve your retail store: Get a theme/brand/niche. One of THE most important things in marketing is that…

Like a particularly virulent STD, this is the most shared page on the internet. Why, who knows? Link to this…