2009 October
October 20, 2009
Every business person knows the importance of marketing in general, but why is the local market is so important? If…
October 14, 2009
Creative solutions Fix it on the spot, or don’t keep customers waiting. PROMISE to call them back in 5 minutes….
October 14, 2009
Live, Warm & Friendly service. Empathy. Put yourself in their shoes. Communication at their level. A genuine understanding of their…
October 14, 2009
Whether or not the customer is actually “right,” the job of customer service managers is to put out fires. Quick,…