Whether or not the customer is actually “right,” the job of customer service managers is to put out fires. Quick, pleasant responses to even the most irate customers will almost always cool the situation. Preparation Plan your week. Allocate time for follow ups, administration, travelling. Book appontments in the same area together. Batch phone calls, …
Category Archives: Marketing
10 steps to grow your restaurant or cafe
Here are 10 quick steps you can take to grow your cafe through improved marketing. Increase the value of each purchase 1. Offer variations in the sizes of portions available. Some of the most successful franchises offer small, medium and large portions. Get your staff to recommend increasing the size of the portions a customer …
Our New Wholesale Restaurant Supplies Client
We are welcoming our newest client http://www.wholesale.com.au. Their eCommerce website stocks a range of products for restaurants, including hot drinks cups, till receipt rolls, toilet paper and Napkins. Our services to them include SEO and Web Marketing. We are hoping to raise their profile across 40 SERPs and a range of other measurements. Some of …
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Are you Competition Resistant?
As a business you will always face competition. In the past, companies have shown various ways to increase their resistance to adversity. I certainly do not advocate longevity; in fact I think that if a company exists for more than 10 years, it is probably underperforming. For the moment I will suggest 6 ways to …
Tips to improve your retail store
11 Ways to improve your retail store: Get a theme/brand/niche. One of THE most important things in marketing is that you have to occupy a place in the heart of your customers. There are many words spent on talking about what this means, but for the time being I will keep it brief. This means …
The most shared post on the internet
Like a particularly virulent STD, this is the most shared page on the internet. Why, who knows? Link to this page, and we will automatically approve the trackback. Here are the most shared things around the internet right now; Wikipedia’s most popular page Popular pages, the most popular how to articles on wikiHow – wikiHow …